BrightStar Oracle E-Business Suite Managed Services

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BrightStar’s Oracle E-Business Suite Managed Service Experts

BrightStar provides full support for E-Business Suite covering both Functional and Technical expertise including systems administration, interface management and reporting all delivered as a remote service – or a flexible support model tailored to particular customer need.

We manage E-Business Suite implementations for over 60 enterprise organizations across a very broad range of sectors providing a 24 x 7 x 365 always-on experience for business users around the world. We are responsible for some of the largest European implementations of E-Business Suite and support core business operations including Manufacturing, Supply Chain, Finance, Order Management, Project Planning, Clinical, HR and Payroll in complex highly regulated industries.

Oracle E-Business Suite helps you get the most out of your business by streamlining the management of business data. BrightStar’s Managed Services ensures that you get maximum value out of Oracle E-Business Suite. BrightStar provides a complete hosting and software management service that gives direct access to Oracle product, support, and software management experts who can help solve problems and introduce new product capabilities. With BrightStar Managed Services, you can maximize the value of your IT organization by enabling your staff to focus on high-value activities while BrightStar Oracle experts maintain the Oracle software.


Core Services Designed Specifically for Oracle E-Business Suite

BrightStar’s E-Business Suite Managed Services offers enhanced security and compliance of the E-Business Suite application as well as improved system scalability, performance, and availability. It also provides change management services, including product updates and upgrade processes that are engineered to give you access to the latest product innovations and capabilities.

Choose the Best Services for Your Business

BrightStar’s E-Business Suite Managed Services lets you choose which services you need to get the most out of your Oracle software. For a predictable per-user, per-month fee, BrightStar’s E-Business Suite Managed Services can be tailored specifically for your business. BrightStar’s E-Business Suite Managed Services range from assessments to planning to continuous improvement of any or all of the core service areas. BrightStar can provide and manage the hardware in a BrightStar data center or in your own or a third-party data center.


E-Business Suite Managed Service Features

  • Functional and Technical support from system administration to interface management and reporting
  • Development and customization of forms, reports, procedures and workflows
  • Full end-to-end business process functional support
  • Database object management, patching, DR maintenance, cloning and backups
  • Single point of contact Service Desk
  • ITIL Incident, Problem and Change Management processes
  • Monitoring Service
  • Proactive Maintenance
  • Patching and Security Management
  • Customizable Service Level Agreements up to 24x7x365 meet your business needs
  • Commitment to Continual Service Improvement

Why Choose BrightStar as your E-Business Suite Managed Service Partner?

  • Oracle Certified and Experienced Teams in Europe and Asia – BrightStar has well certified and experienced Oracle E-Business Suite capabilities in Europe, Asia and America composed off certified Functional, Technical and DBA consultants bringing a breadth and depth of expertise unrivalled in the marketplace.
  • Continual Service Improvement – Focus on eliminating causes rather than symptoms delivering maximum benefit for business users, improving operational efficiency and redefining the focus of support to the enablement of new services and competitive advantage.
  • Active E-Business Suite User Group and Community – Run by E-Business Suite users for E-Business Suite users fostering the sharing of new ideas and initiatives in the E-Business Suite space.
  • Integrated Advice – BrightStar’s strong team brings expert capability across the entire technology stack including. We understand the inter-dependencies of your E-Business Suite environment with the varying layers of your IT estate – infrastructure, Cloud, database, applications and business intelligence and can provide end to end technical expertise across the entire technology stack.

Value added services to meet your emerging business challenges

  • Business Transformation (planning and change management of upgrades and new developments)
  • Implementation and enhancement services, solutions and consulting
  • Enterprise Architecture
  • Technical Architecture
  • Solution Architecture
  • Systems Integration
  • Software License Optimization

With locations throughout North America, South America, Europe, and India, BrightStar delivers Enterprise Business solutions and information systems, and support to clients worldwide. To learn more about this service, please visit www.Brightstarsolution.com/#form , email sales@brightstarsolution.com or call +1-415-985-STAR (USA) | +91-9823-005326 (IND) to speak to a representative.

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Oracle Financials Cloud – Expenses: On-the-Go Expense Tracking

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Equip your on-the-go workforce with a modern travel and expense management solution. Strengthen expenses policy enforcement and streamline audits.


Simplify Expenses

Increase accuracy and reduce the time spent entering expenses with a mobile, integrated, and end-to-end travel and expense process.

  • Enter expenses via smartphones with voice capture, receipt photos, and credit card integration
  • Quickly create expense reports after trips are booked with GetThere travel integration
  • Efficiently track and identify expenses with a streamlined work area
  • Improve business processes with third-party payment integration

Automate Policy Compliance

Ensure that travel expenses are properly monitored and controlled.

  • Enforce strong controls with configurable policies, including daily limits, role, and location rates
  • Enforce predefined limits, alert users, and prevent submission when over the limit
  • Empower managers with full visibility of policy violations during approvals
  • Streamline audits by automatically selecting non-compliant expense reports for audit

Reinforce Travel Policies

Gain insight into business travel expenses. Refine expense policies, control spend, and prevent expense reimbursement fraud.

  • Promote vendor price negotiations by using corporate card integration reporting
  • Improve governance and process efficiency with spend analytics and policy compliance reporting
  • Preempt policy violations with GetThere travel integration
  • Alert managers to booking violations

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Empower Modern Finance with Financials Cloud

The most comprehensive integrated and scalable financial management solution available. Oracle Financials Cloud offers extensive support for global companies in a wide variety of industries.

  • Simplify: Streamline your financial business processes and technology requirements
  • Accelerate : Increase your decision making with real-time information access
  • Collaborate : Work with others using social business objects
  • Control : Curb your costs with increased productivity

To know more, Click here

Advanced Career Booster program for those looking to enhance their Career!

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INVEST IN YOUR SUCCESS – Our team of talented, certified and hands-on Oracle specialists are here to provide you with support and advice and develop strategies to boost your career in Oracle Cloud Application domain.

WANT TO PROGRESS WITHIN YOUR ORGANIZATION ? THEN DEVELOP YOUR SKILLS FOR BETTER PERFORMANCE

Each working day is an opportunity to stand out and make progress within your organization. Despite this, things don’t always go as planned and frustrations often arise as a result of lack of recognition. Its important to invest in yourself regularly and have a career plan to follow.

BrightStar Academy’s tailored solutions are designed to support you in your career development and enhancement. Become the Elite team of Certified Oracle Cloud Application Expert.

Contact us now on +91-9823.00.5326 | by email at support@brightstarsolution.com

Our coaches strive to provide you to make your Training Experience Wonderful at BrightStar Academy.

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Unlock the Competitive Advantage by Developing Your Own E-Business Suite Strategy and Roadmap

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E-Business Suite is a stable and mature ERP platform and many organizations are very satisfied with their current release. Despite this, many Oracle EBS find themselves forced to upgrade just to stay on a supported version from the vendor.

E-Business Suite customers can take control of their ERP roadmap to evolve and grow the business by:

  1. Maintaining the current EBS version that works for the business
  2. Receiving support for existing and planned customizations
  3. Redeploying key resources towards strategic IT projects

Support Program Features

  • Named, Regional Primary Support Engineer
  • 24/7 Support with Guaranteed 30 Minute or Less Response Time
  • Application & Repository Fixes
  • Customization Fixes
  • Documentation-Only Fixes
  • Configuration Support
  • Operational Support

Unmatched Oracle E-Business Suite Expertise

From application and customization fixes to tax, legal, and regulatory updates and beyond, every Oracle E-Business Suite BrightStar client receives personalized service from a Primary Support Engineer with an average of 10 years or more of E-Business Suite experience — you get 24/7/365 support with a guaranteed response time of 30 minutes or less for serious issues. Backing up your BrightStar Primary Support Engineer is a team of functional and technical experts who bring deep expertise to troubleshooting all aspects and components of your E-Business Suite system, including:

  • Forms
  • Applications Framework (OAF)
  • PL/SQL
  • Reports
  • SQL
  • Workflow
  • Alerts
  • Applications Object Library (AOL)
  • Concurrent Manager
  • AD Tools
  • Application Server (iAS)
  • Fusion Middleware
  • Fusion Application
  • Oracle Database
  • Application Performance Enhancement Services [ APES ]

Global Tax, Legal & Regulatory

BrightStar delivers scheduled updates for Oracle E-Business Suite applications including Payroll for the US and UK —as well as unscheduled, ad-hoc updates for special time-sensitive changes from national, state/provincial, and local agencies.

BrightStar experts are standing by to answer your E-Business Suite support questions. Contact us at info@bslion.in today to avail services.

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Should you opt for EBS R12 or Fusion Applications?

You have a decision to make: extended support for Oracle E-Business Suite (EBS) 11i is going to end soon – should you opt for EBS R12 or Fusion Applications?

It’s easier for SAP users, who have one single core ERP product to choose from. But Oracle offers two viable options: upgrade to the latest Oracle EBS R12 (either 12.1.3 or 12.2) or switch to Fusion Applications.

Oracle EBS R12 vs Fusion
This has presented a real dilemma to quite a few organizations, as is also reflected in various online debates (such as this Oracle ERP group on LinkedIn).

Oracle experts have been called for consultation on this dilemma many times, so here’s our take:

The Benefits of Making the Leap to Fusion
It’s certainly tempting to move to Fusion. Here are some reasons why:

  •     It’s positioned as the next-generation Business Applications solution by Oracle
  •     It offers the best-of-breed from enterprise solutions acquired by Oracle
  •     It’s built on a service-oriented architecture and SaaS model.

All in all, it certainly isn’t a bad choice.

Now Why You Might Want to Consider EBS R12.x
Fusion is great but, if you’re using EBS 11i now, upgrading to R12 might be better as an initial step.

Here’s why:
* R12 offers significant improvements and advances over 11i
* It’s a direct upgrade – so making the shift is significantly easier
* You don’t have to switch to an entirely new system – like you would for Fusion Applications
* For most organizations, leaping from 11i directly to Fusion is too much to bite off in one go

And…One More Thing to Consider
R12 runs on Fusion Middleware – just like the Fusion Applications do. This means that you can upgrade to R12 and immediately enjoy some of the most advanced ERP functionality available, while also gaining a platform that is very similar at its foundation to Fusion. Your upgrade will be relatively painless compared to bringing in an entirely new ERP (especially if you use an Upgrade Automation solution), and you can then start bringing in aspects of Fusion Applications at a measured pace (such as Fusion HCM), getting just the parts of it you most want at first, and then eventually building toward a system that is completely Fusion.

Fusion may be the future of Oracle’s ERP offerings. It’s a future that many Oracle EBS “shops” should consider embracing in the foreseeable future, but you don’t necessarily have to make the leap immediately.  R12 gives you so much, not the least of which is a convenient entry point to Fusion Applications in an easy and controlled manner.

BrightStar Solutions Pvt. Ltd – http://www.bslion.in / info@bslion.in

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Support Servies for Enterprise Application

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BRIGHTSTAR Support Services Program consists of a dedicated team of Certified Oracle Professionals in the BRIGHTSTAR corporate headquarters in Pune, India and Nearshore office in Bucharest, Romania.

Advantages and Benefits of BrightStar Support Services

  • Expertise – The vast network of clients and field consultants keep BRIGHTSTAR on the leading edge of Oracle technologies. The BRIGHTSTAR collaborative culture places the collective knowledge of all BRIGHTSTAR professionals at the customer’s disposal. It is simply not possible to replicate this level of experience through internal staffing.
  • Flexibility – Customer support needs vary from month to month. With BRIGHTSTAR, support time can be utilized for a variety of different business needs – as support requirements grow or shrink, BRIGHTSTAR works with customers to structure the optimal contract.
  • Scalability – Support contacts can be matched to your exact requirements — task-based services, on-demand, fixed hours per month, or all-inclusive annual support contracts are available.
  • Accessibility – Support is available 24 x 7 and can be reached by phone, email, or through the web, a BRIGHTSTAR expert is ready to help.
  • Delivery Management – A dedicated Service Delivery Manager is assigned to each account. This single point of contact can be used for budgetary reporting, consultations, escalation management and delivery management. The BRIGHTSTAR Service Delivery Manager is a trusted partner that helps their customer proactively manage their organization’s Oracle footprint.
  • Cost and Risk Reduction – BRIGHTSTAR Support allows customers to control and reduce ongoing Total Cost of ownership, control and reduce support costs, enjoy guaranteed service levels, reduce operational risk of dependency on individuals, and reduce the need for in-house training or knowledge.

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