Unlock the Competitive Advantage by Developing Your Own E-Business Suite Strategy and Roadmap

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E-Business Suite is a stable and mature ERP platform and many organizations are very satisfied with their current release. Despite this, many Oracle EBS find themselves forced to upgrade just to stay on a supported version from the vendor.

E-Business Suite customers can take control of their ERP roadmap to evolve and grow the business by:

  1. Maintaining the current EBS version that works for the business
  2. Receiving support for existing and planned customizations
  3. Redeploying key resources towards strategic IT projects

Support Program Features

  • Named, Regional Primary Support Engineer
  • 24/7 Support with Guaranteed 30 Minute or Less Response Time
  • Application & Repository Fixes
  • Customization Fixes
  • Documentation-Only Fixes
  • Configuration Support
  • Operational Support

Unmatched Oracle E-Business Suite Expertise

From application and customization fixes to tax, legal, and regulatory updates and beyond, every Oracle E-Business Suite BrightStar client receives personalized service from a Primary Support Engineer with an average of 10 years or more of E-Business Suite experience — you get 24/7/365 support with a guaranteed response time of 30 minutes or less for serious issues. Backing up your BrightStar Primary Support Engineer is a team of functional and technical experts who bring deep expertise to troubleshooting all aspects and components of your E-Business Suite system, including:

  • Forms
  • Applications Framework (OAF)
  • PL/SQL
  • Reports
  • SQL
  • Workflow
  • Alerts
  • Applications Object Library (AOL)
  • Concurrent Manager
  • AD Tools
  • Application Server (iAS)
  • Fusion Middleware
  • Fusion Application
  • Oracle Database
  • Application Performance Enhancement Services [ APES ]

Global Tax, Legal & Regulatory

BrightStar delivers scheduled updates for Oracle E-Business Suite applications including Payroll for the US and UK —as well as unscheduled, ad-hoc updates for special time-sensitive changes from national, state/provincial, and local agencies.

BrightStar experts are standing by to answer your E-Business Suite support questions. Contact us at info@bslion.in today to avail services.

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Support Servies for Enterprise Application

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BRIGHTSTAR Support Services Program consists of a dedicated team of Certified Oracle Professionals in the BRIGHTSTAR corporate headquarters in Pune, India and Nearshore office in Bucharest, Romania.

Advantages and Benefits of BrightStar Support Services

  • Expertise – The vast network of clients and field consultants keep BRIGHTSTAR on the leading edge of Oracle technologies. The BRIGHTSTAR collaborative culture places the collective knowledge of all BRIGHTSTAR professionals at the customer’s disposal. It is simply not possible to replicate this level of experience through internal staffing.
  • Flexibility – Customer support needs vary from month to month. With BRIGHTSTAR, support time can be utilized for a variety of different business needs – as support requirements grow or shrink, BRIGHTSTAR works with customers to structure the optimal contract.
  • Scalability – Support contacts can be matched to your exact requirements — task-based services, on-demand, fixed hours per month, or all-inclusive annual support contracts are available.
  • Accessibility – Support is available 24 x 7 and can be reached by phone, email, or through the web, a BRIGHTSTAR expert is ready to help.
  • Delivery Management – A dedicated Service Delivery Manager is assigned to each account. This single point of contact can be used for budgetary reporting, consultations, escalation management and delivery management. The BRIGHTSTAR Service Delivery Manager is a trusted partner that helps their customer proactively manage their organization’s Oracle footprint.
  • Cost and Risk Reduction – BRIGHTSTAR Support allows customers to control and reduce ongoing Total Cost of ownership, control and reduce support costs, enjoy guaranteed service levels, reduce operational risk of dependency on individuals, and reduce the need for in-house training or knowledge.

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BRIGHTSTAR – Full Service Cloud AMS

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The modern cloud provides an evolutionary approach that progressively generates value from your application investment. Trusting a leading partner like BRIGHTSTAR as a single source for Oracle Cloud reduces cost and complexity, exploits best practices, maximizes service quality and brings technology innovations that improve your business performance. BRIGHTSTAR Full Service Cloud AMS provides everything you need to take advantage of Oracle Cloud in a fixed, per employee subscription model.

Coming Soon ERP: Financials, Revenue Management, Projects, Procurement

Does Inventory Management Solution in the Cloud makes sense!

Inventory management is about knowing what products to have on hand and when to have them on hand. It’s about understanding what you have in your warehouse and where your stock is located. It means maintaining optimal inventory levels that avoid unnecessary capital expenditures, while ensuring you can meet demand and not run out of goods.

Determining the right inventory management system for your business requires assessing your needs today and your plans for future growth. As your company grows, can your inventory management system scale along with it? As your business evolves, does the system offer flexibility to facilitate change? Will it give you the visibility you need to manage inventory requirements?

Traditional on-premise ERP systems and less sophisticated systems like QuickBooks typically lack the real-time visibility required to effectively manage inventory in today’s modern distributors. Many companies resort to unwieldy spreadsheets to manage inventory or rely on gut feel, potentially costing thousands of dollars in emergency replenishment or lost revenue from stock-outs.

Cloud-based inventory management offers a compelling alternative to manual approaches to inventory management or costly on-premise ERP. The best cloud system provides real-time visibility into inventory, with anywhere, anytime access to critical information. It can function at the core of an ERP system, integrating seamlessly with demand planning, financials and logistics. Automated capabilities eliminate manual inputs while maximizing efficiency throughout the inventory lifecycle.

Scalability, flexibility and visibility are the three key elements that comprise an integrated approach to inventory management in the cloud.

Scalability

Spreadsheets or QuickBooks might be adequate for a business just starting out, but growth will quickly outpace their capabilities for inventory management. How can you ensure your inventory management solution scales with your business as you increase your market share and penetration, handling more products, more volume, more customers, more suppliers and more locations over the next two years, five years, 10 years and beyond?

The right cloud inventory management system will scale as your business grows, from a small single-warehouse operation to an international distributor spanning multiple markets. The cloud makes it easy to add users, functionality, warehouses and suppliers—without the large-scale cost and effort required to implement a new on-premise system, or install it in new offices.

A cloud system lets you select the right level of inventory management sophistication for your business or industry. It lets you use only the functionality you need, without needless complexity. As your business grows, cloud inventory management scales with you by offering more sophisticated features and virtually unlimited capacity for more users and information.

Flexibility

With growth comes change in how your company operates. The business processes you had in place five years ago will likely differ substantially from the way you operate five years from now. Can your inventory management system evolve with you? Is it flexible enough to bend with you as your processes change?

These changes could involve simply a modification in reporting to improve inventory management speed and precision. Or they could be changes to how you see information, or deliver data to select managers based on their job function or location. Change could mean adding a new shipper or bar-code system, or introducing capabilities for quantity-based pricing, lot and bin management or landed cost calculations.

A cloud-based inventory management system built with flexibility in mind allows you to define your business processes into the system. It offers flexibility for you to implement customizations and business rules that support your unique requirements. The optimal cloud architecture preserves these customizations for you, so that they remain intact even as the cloud provider periodically upgrades your system to the latest release.

Visibility

Visibility into inventory availability is critical for planning replenishment to meet customer expectations and seasonal or even unexpected changes in demand. Taking this visibility factor further is managing inventory across multiple warehouse locations. In the cloud, this can all be visible from one location or from multiple locations.

In the cloud, you can have real-time visibility into your warehouses and other inventory locations, either domestically or internationally. If you have an international presence, the right multi-subsidiary management system gives you both global visibility and localized control, so that inventory can be managed centrally or managed by location. This type of visibility will help influence purchasing requirements versus transfer requirements.

Unlike spreadsheets or desktop applications, the cloud doesn’t tether you to a desk. Web-based inventory management gives your personnel anywhere, anytime access to real-time data, whether on the road with a mobile device or receiving alerts on the warehouse floor. Metrics-driven dashboards let your managers continuously monitor and improve performance.

The cloud takes inventory management to a new level. It gives you the ability to easily grow with your business. It allows you to configure the system to your business requirements. And it gives you full visibility within your warehouse and across multiple locations.

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How will you use Oracle Cloud Computing?

Whatever your role in business, modern cloud computing technology can help you see new business opportunities and innovate faster. See how Oracle Cloud Solutions are helping people at all levels of their organizations succeed in modern business.

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What is Cloud Computing?

The simple definition: It’s a style of computing based on shared, elastic resources delivered to users in a self-service, metered manner using web technologies. Yet, if you ask five people “what is cloud computing?” you can expect five different answers. Why? Because what matters to them is not what cloud computing is, but what it does for them.

To fully understand cloud computing across an enterprise, you need to understand the different functional benefits driving cloud’s popularity. Let’s look at cloud through the lens of different roles in an enterprise, and then think about how to craft a cohesive cloud strategy that works for everyone in the enterprise. Let’s start with these important roles.

Business Leaders

This group wants cloud for modern, personalized applications. In the digital economy, companies must execute in real-time, from providing customer experiences to building talent-centric HCM strategies. Your customers want to seamlessly interact with their brand, wherever and whenever they want on social media, mobile, in-store, through the call center, on your website, and when making a purchase online. Speed, integrated processes, and analytics are vital. For these people, cloud often means SaaS-based applications that are fast, simple, and give the business side more control.

IT Leaders – IT also sees enormous value in the cloud, particularly in the application and platform services that let internal IT groups offload technology management. CIOs cannot forget existing infrastructure requirements when they evaluate cloud computing, and cloud services such as PaaS and IaaS can help them integrate applications and create consistent workflows across multiple systems—both on premises and in the cloud—while maintaining security and performance. As a result, IT can move away from technology administration and concentrate on business innovation.
Cloud Builders – Private cloud deployment is booming, as companies see the benefits of faster provisioning, on demand access, and scalability. Cloud builders can help their IT department become agile, cost-efficient private cloud providers. They view cloud from a lifecycle management perspective, from resource management and monitoring to capacity planning and chargeback mechanisms.
Developers – For this group, moving development and testing environments to PaaS platforms allows them to cut significant time from the development cycle by removing management tasks, cutting complexity, and increasing developer productivity.
Total Cloud – The key then is to build a cloud strategy that helps every group define not only what cloud computing means to them, but also how to best use it.

The best use might be to build a cloud behind your firewall. Or it could be to subscribe to cloud applications and compute services from a trusted cloud vendor. Another option is to use infrastructure or application that is dedicated to your organization but hosted by a vendor or a local partner.

Most likely, you’ll be using several of the above of the above scenarios at once. So it makes sense to choose a cloud provider with solutions that are pre-integrated and tested to work across the entire stack, whether in your data center or in the cloud. That way, even though cloud computing means different things to different people, you will have a single, complete, and integrated platform to serve them all.

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Top Five Signs Your Business Is Ready for an ERP System

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It’s taking longer and longer to reconcile financials at the end of the month. Your sales forecasts are based more on guesswork than solid figures. Your business is having trouble keeping up with its order volume and customer satisfaction is faltering as a result. You have no idea how much inventory you have in your warehouse, and it’s a pain to find out. If this sounds like your business—or close to it—then it may be time to consider an ERP system.

Because every company is unique, there’s no single indicator that says, “You need ERP now!” However, the companies that would benefit most from ERP software often face similar problems and frustrations. Is your business facing some of these same issues? Read on to discover the top five signs that your company is ready for ERP.


#1: You Have Lots of Different Software for Different Processes

Spend a few minutes thinking about how employees at your company record, track and process information. Do accounting staff use one system for receivables and payables, and sales use another to enter in customer orders? Is the process of taking those orders and getting them fulfilled and into accounting a time-sucking manual process? Do employees in your warehouse use a completely different solution to track shipping and receiving?

When various front- and back-end systems run separately, it can wreak havoc on the processes that are meant to ensure your company is running smoothly. Without accurate data from sales, inventory management may suffer, while not having the latest information from accounting can trigger a ripple effect on everything from marketing budgets to payroll.

ERP software integrates these systems so that every business function relies on a single database. With one source of information that contains accurate, real-time data, an ERP solution breaks up information logjams, helps staff make better decisions more quickly and frees up their time to work on more high-value exercises like helping the business grow even faster.


#2: You Don’t Have Easy Access to Information About Your Business

If someone asked you what your average sales margin is, how long would it take you to find out? What about other key performance metrics, like orders per day or sales to date? For companies that rely spreadsheets that need to be constantly updated and reconciled manually, it could be a long wait.

The pace of business is faster than ever before, which means employees across your company need immediate access to key data. With an ERP solution, executives can get a holistic view of business operations at any time, while other staff can get the information they need to do their jobs more effectively. For example, sales representatives should be able to view a customer’s full transaction history and more proactively improve renewal rates while increasing upsell and cross-sell opportunities.


#3: Accounting Takes Longer and Is More Difficult

Often, the first noticeable signs that your company needs ERP software will come from your accounting department. If your employees rely on paper-based invoices and sales orders—and spend hours every week manually entering them into different accounting and sales systems—you need to consider how much time is being wasted on tasks that ERP software can handle in an instant.

The same goes for financial reporting—if it takes ages to consolidate or reconcile financial information across systems and through countless spreadsheets, an ERP solution can make a significant impact. With all financials in a single database, accounting staff won’t have to spend hours cross-posting information, rekeying numbers, or reconciling data manually. Your accounting staff will be more productive, freeing them to deliver critical reports without delays and frustration.


#4: Sales and the Customer Experience Are Suffering

As companies grow, one of their biggest challenges is often inventory management. Ensuring that the right amount of products is in the right location at the right time is a vital part of business operations.

When sales, inventory and customer data are maintained separately, it can create serious problems across your company. If you run out of a popular product, sales will be off until the next shipment arrives. Meanwhile, if a customer calls to inquire about an order and employees can’t track it to see if it’s been shipped—or if it’s even in stock—your company will start to develop a poor reputation for reliability and service.

With an ERP system, on the other hand, staff in every department will have access to the same, up-to-the-minute information. Customer-facing reps should be able to answer customers questions about order and shipping status, payment status, service issues, etc., without having to hang up the phone and check with another department. Better yet, customers should be able to simply go online to their account and view status information. Meanwhile, the warehouse manager can see that stock is getting low and can reorder.


#5: Your IT Is Too Complex and Time-Consuming

One of the biggest downsides of having multiple systems across your business is that IT management can become a nightmare. Customizing these systems, integrating them and maintaining them with patches and upgrades can be complex, costly and sap critical time and resources.

If your patchwork of systems includes on-premise, legacy business software, system upgrades can be more trouble than they’re worth. Not only are these updates expensive and time-consuming, but they may also undo customizations implemented by IT staff. Given that, it’s no surprise that two-thirds of mid-size businesses are running outdated versions of their business software.1

Rather than adding more software—and complexity—to an already ineffective system, ERP technology can give you the agility to respond to changing business needs rapidly. That’s why selecting a cloud-based ERP provider like Oracle Fusion is critical. With Oracle Fusion, system updates are no longer an issue, and new functions are easy to add as your business grows and changes.

To learn more about why a cloud-based ERP provider like Oracle Fusion is ideal for your business, click here to contact BrightStar Enterprise Application Consulting team. ( email – info@bslion.in | website – http://www.bslion.in )


1 “Why Cloud Computing Matters to Finance,” Ron Gill, CMA, CFM: Strategic Finance, January 2011.

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How Cloud ERP Compares to On-premise ERP

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If you’re considering an ERP system for your business, chances are you’re being bombarded with choices. As you consider your options, one of the most important decisions you’ll need to make is whether to select a cloud-based ERP solution or one that’s installed locally.

The basic difference between on-premise ERP and cloud ERP is clear:

  • On-premise ERP solutions are installed locally on your company’s hardware and servers and then managed by your IT staff while
  • Cloud ERP—also called SaaS, or Software-as-a-Service—is provided as a service. With this type of deployment, a company’s ERP software and its associated data are managed centrally (in the Internet “cloud”) by the ERP vendor and are accessed by customers using a web browser.

What may not be so clear is that the type of ERP deployment model you choose can have a significant impact across your business. Here are some key factors that you need to consider when weighing whether to use on-premise or cloud-based ERP software.


Ownership Costs

On-premise ERP systems usually require large upfront and ongoing investments to purchase and manage the software and the related hardware, servers, and facilities necessary to run it. If your company doesn’t have a large or experienced IT staff, you may also have to also invest more time and money in additional personnel and train them. Even more importantly, on-premise systems require that your IT team spend a significant amount of their time and budgets ensuring your system is up-and-running when you need it, including maintenance of hardware, server rooms, and more. When its time for your ERP system to be upgraded, IT must then redeploy the system across the various users’ computers and re-implement various customizations and integrations that your business installed on your previous software.

For cloud-based ERP, initial costs are typically much lower because you simply implement the software to your requirements and then access it through your computer’s internet connection. The cloud ERP provider hosts and maintains all of the IT infrastructure for you, ensures the system is always running, that the data is secure, and that product enhancements are rolled out painlessly to your solution without breaking your previously implemented customizations. Ultimately, this all allows your IT resources to focus on innovating and helping grow the business more effectively, rather than spending a disproportionate amount of their time on maintaining and managing your on-premise systems. Cloud ERP also offers a predictable, pay-as-you-go subscription model that can make cash flow management and planning much easier.

Over time, those IT savings add up. When comparing the total cost of ownership of on-premise ERP solutions relative to cloud systems, one industry analyst study found that cloud-based ERP can cost 50 percent less than on-site ERP for a 100-employee company over a four-year period.1


System Upgrades and Enhancements

On-site ERP software can be customized, but those customizations are tied to your current software deployment and are not easy to re-implement with future versions. As your ERP provider releases new product updates and enhancements, your previously implemented customizations will be wiped out when you upgrade and your IT team will have to start customizing from scratch again. That’s the main reason many companies simply avoid upgrading their on-site ERP software and just settle for running their business on out-of-date technology. In fact, two-thirds of mid-size businesses are running outdated versions of their ERP software. 2

In contrast, cloud ERP solutions like Oracle Fusion are continually upgraded by the provider so you can be sure you’re always using the latest, most advanced version of your ERP software. Because of the cloud platform today’s leading cloud applications are built upon, your previously implemented customizations and integrations automatically carry forward when the solution is updated without additional investment.


Improved System Performance and Accessibility

Cloud ERP often delivers better performance than on-premise solutions. Cloud software architecture is designed from the ground up for maximum network performance, which can mean better application availability than traditional on-site ERP systems. Cloud-based ERP also offers optimized performance that can adapt to your needs. If there is a spike in your business, cloud ERP automatically adjusts and dynamically provisions additional resources to handle the surge. For example, cloud ERP commits to 99.5% availability for its customers, has 99.98% average up-time performance, and makes up-time performance information available to all customers at all times. A local IT department is unlikely to be able to achieve these results, and may not even be able to regularly report their system up-time results to management.

It’s also important to note that a cloud-based ERP solution provides real-time data that can be accessed via the Internet anywhere at any time. That means that staff at your company can see accurate information on laptops, smartphones, and tablet devices while they travel or telecommute—all without extra setup fees or ongoing costs.

Not only can cloud-based ERP provide better performance and greater accessibility, but better security as well. Because it’s their core competency, Cloud ERP providers like Oracle make securing their systems a top priority by providing strong, industry standard data security certifications such as compliance with PCI DSS and SAS 70 standards. Moreover, Oracle follows other rigorous security, disaster recovery, and back-up procedures that would be cost-prohibitive with on-site ERP solutions.


Deployment Speed

Every ERP deployment takes time and requires careful planning, but cloud ERP offers clear advantages when you consider speed of deployment. Since cloud ERP requires no additional hardware, your business doesn’t have to waste time procuring and installing IT infrastructure. With cloud ERP, you can easily roll it out across multiple regions, subsidiaries, and divisions, avoiding the cost associated with those roll-outs. If you chose a cloud-based ERP system, these differences can add up to a significant time savings:

  • Cloud ERP deployments usually take 3-6 months compared to the 12 months that it typically takes to implement an on-premise solution.
  • Cloud-based ERP systems are also easier to scale, giving you the flexibility to add more users as your business grows. On-site ERP solutions don’t offer the same freedom—to give more employees access to an on-site system, it’s often necessary to provision additional hardware.

Every business is unique, so taking the time to consider how different ERP deployment options will affect your company is critical. To learn more about deploying a cloud-based ERP solution, contact BrightStar Enterprise Application Consulting at info@bslion.in or visit http://www.bslion.in to know more.


1. “The TCO of Cloud Computing in the SMB and Mid–Market Enterprises; A total cost of ownership comparison of cloud and on–premise business applications,” Hurwitz & Associates.

2. “Why Cloud Computing Matters to Finance,” Ron Gill, CMA, CFM: Strategic Finance, January 2011.

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