BrightStar Oracle E-Business Suite Managed Services


BrightStar’s Oracle E-Business Suite Managed Service Experts

BrightStar provides full support for E-Business Suite covering both Functional and Technical expertise including systems administration, interface management and reporting all delivered as a remote service – or a flexible support model tailored to particular customer need.

We manage E-Business Suite implementations for over 60 enterprise organizations across a very broad range of sectors providing a 24 x 7 x 365 always-on experience for business users around the world. We are responsible for some of the largest European implementations of E-Business Suite and support core business operations including Manufacturing, Supply Chain, Finance, Order Management, Project Planning, Clinical, HR and Payroll in complex highly regulated industries.

Oracle E-Business Suite helps you get the most out of your business by streamlining the management of business data. BrightStar’s Managed Services ensures that you get maximum value out of Oracle E-Business Suite. BrightStar provides a complete hosting and software management service that gives direct access to Oracle product, support, and software management experts who can help solve problems and introduce new product capabilities. With BrightStar Managed Services, you can maximize the value of your IT organization by enabling your staff to focus on high-value activities while BrightStar Oracle experts maintain the Oracle software.

Core Services Designed Specifically for Oracle E-Business Suite

BrightStar’s E-Business Suite Managed Services offers enhanced security and compliance of the E-Business Suite application as well as improved system scalability, performance, and availability. It also provides change management services, including product updates and upgrade processes that are engineered to give you access to the latest product innovations and capabilities.

Choose the Best Services for Your Business

BrightStar’s E-Business Suite Managed Services lets you choose which services you need to get the most out of your Oracle software. For a predictable per-user, per-month fee, BrightStar’s E-Business Suite Managed Services can be tailored specifically for your business. BrightStar’s E-Business Suite Managed Services range from assessments to planning to continuous improvement of any or all of the core service areas. BrightStar can provide and manage the hardware in a BrightStar data center or in your own or a third-party data center.

E-Business Suite Managed Service Features

  • Functional and Technical support from system administration to interface management and reporting
  • Development and customization of forms, reports, procedures and workflows
  • Full end-to-end business process functional support
  • Database object management, patching, DR maintenance, cloning and backups
  • Single point of contact Service Desk
  • ITIL Incident, Problem and Change Management processes
  • Monitoring Service
  • Proactive Maintenance
  • Patching and Security Management
  • Customizable Service Level Agreements up to 24x7x365 meet your business needs
  • Commitment to Continual Service Improvement

Why Choose BrightStar as your E-Business Suite Managed Service Partner?

  • Oracle Certified and Experienced Teams in Europe and Asia – BrightStar has well certified and experienced Oracle E-Business Suite capabilities in Europe, Asia and America composed off certified Functional, Technical and DBA consultants bringing a breadth and depth of expertise unrivalled in the marketplace.
  • Continual Service Improvement – Focus on eliminating causes rather than symptoms delivering maximum benefit for business users, improving operational efficiency and redefining the focus of support to the enablement of new services and competitive advantage.
  • Active E-Business Suite User Group and Community – Run by E-Business Suite users for E-Business Suite users fostering the sharing of new ideas and initiatives in the E-Business Suite space.
  • Integrated Advice – BrightStar’s strong team brings expert capability across the entire technology stack including. We understand the inter-dependencies of your E-Business Suite environment with the varying layers of your IT estate – infrastructure, Cloud, database, applications and business intelligence and can provide end to end technical expertise across the entire technology stack.

Value added services to meet your emerging business challenges

  • Business Transformation (planning and change management of upgrades and new developments)
  • Implementation and enhancement services, solutions and consulting
  • Enterprise Architecture
  • Technical Architecture
  • Solution Architecture
  • Systems Integration
  • Software License Optimization

With locations throughout North America, South America, Europe, and India, BrightStar delivers Enterprise Business solutions and information systems, and support to clients worldwide. To learn more about this service, please visit , email or call +1-415-985-STAR (USA) | +91-9823-005326 (IND) to speak to a representative.





BrightStar – Oracle Enterprise Application Services


We provide the winning edge to our clients by leveraging our Oracle Cloud product expertise coupled with our rich domain/ sector experience. Our objective is to help our clients extract maximum value from their Oracle investments.

We understand that every business is unique and specialize in providing fit-for-purpose services and solutions that meet the unique needs of our customers, delivering a low Total cost of ownership (TCO) and maximum Return on investment (ROI) .

We aim to be a full service provider, a one-stop-shop to our clients for all their Oracle Cloud products and services related needs and requirements.

(1) Application Support Services:

We have been providing Application Maintenance & Support services to various industries. Our service model is designed to ensure availability of systems for use, reduce maintenance and support efforts, improve scalability and increase throughput by improving productivity over time.

Our in-depth business knowledge and a great talent pool enables us to provide services aimed at improving ‘Business-to-IT’ connect of our client’s IT portfolios.

Our suite of Application Maintenance & Support services include:
(+) 24X7 Support
(+) Onsite/ Nearshore/ Offshore
(+) Shared Service Support
(+) All level of Support (L1,L2,L3)
(+) Business Continuity Plan
(+) Infrastructure & Database Support
(+) Development Support
(+) Application enhancement
(+) Upgrade of application platforms
(+) Application Database Migration


(2) Application Maintenance Services:

We understand that application maintenance is most critical part of your Business, hence we have designed our Global Delivery Model to leverage our process maturity on application knowledge transition, problem management, enhancement request management, service level management and thus deliver significant operating cost benefits to customers.

Our Application Maintenance services include:
(+) New Feature implementation
(+) Configuration Management
(+) Troubleshooting and bug fixing
(+) Performance improvement.
(+) Change Implementation, code review and Testing.

Our clients stand to gain from their business association with BrightStar because of the following reasons:
(+) Reduce total cost of ownership – 22 to 32% in 1st year and further 15 to 18% in steady state
(+) Passing on year-on-year productivity gains
(+) Improve application stability and performance
(+) SLA based engagement model

(3) Application Upgrade Services:

Our Upgrade Services uses best-in-class methodology and standardized tools to simplify the application upgrade process on-premise or in the cloud. With Oracle Upgrade capabilities, our experts help you complete the upgrade faster with lower cost and risk.

In addition, Our years of upgrade expertise, allows your organization to take advantage of business process guides, configuration guides, reusable test scripts, reusable project asset repositories, and Oracle productivity tools that will allow you to save time and money on your next application upgrade.

Key Feature/ Steps:
(+) Current State Analysis
(+) New Release Capabilities
(+) Upgrade Roadmap
(+) Impact Analysis
(+) Pre-defined Processes
(+) Automated Tools
(+) Risk Mitigation
(+) Upgrade Readiness
(+) Fixed Scope

Key Benefits of having BrightStar as your Migration Partner:

Based on more than 500 man Years of combined experience of our solution expertise, and use of our Rapid upgrade methodology which includes New versions Walk-through at beginning of the project help your organization:

(+) Accelerate time to value with less risk
(+) Improve delivery efficiency
(+) Lower costs through automated processes
(+) Deliver faster adoption of the latest features and functionality
(+) Shorter and flexible upgrade project cycles for our Customers.
(+) Use of modern Tools and accelerators for upgrade to reduce overall upgrade time.
(+) Standardized test scenarios with proven testing methodology.

Who Are We
We are a global enterprise application services provider with core competencies in Oracle Cloud solutions. Our comprehensive service offering spans the entire technology stack and includes Consulting, Implementation, Development, Testing, Education, UPK and Cloud and Managed Services.

For any of your need, please contact Us at +91-9823.00.5326 (Asia) / +1-415-569-STAR (Americas or write to us at or visit our business page at to know more…



BrightStar Cloud Application Development


Cloud Application Development

In a rapidly changing technology environment, business users are looking at simple and secure applications that can be accessed at anytime, anywhere and on any device. These applications should be engaging, integrated, mobile compatible, available on net and cloud based.

Bright*Star is a proponent & early adopter of cloud platform. With highly skilled engineers, we help clients in selecting the best cloud computing model (public, private or hybrid) and platform type (Azure, Amazon, or Google App Engine). We develop new cloud apps, customize or migrate existing applications and post-implementation model provides a roadmap for clients in managing their applications and infrastructure.
Our Cloud Application Development offerings and expertise include:

Cloud Offerings:

  • Cloud Assessment Consulting
    Cloud Application Development
    Cloud Application Migration
    Cloud Application Integration

For any of our services, feel free to contact our Experts or See more at: or contact us at /

Oracle Financials Cloud

solnAccounting Done Your Way

Grow Confidently with Twenty-First Century Accounting

Oracle Financials Cloud delivers accelerated productivity to the finance team, provides business managers with streamlined processes, and gives users on-demand access to role-based information.

Confident Global Expansion

This financials cloud solution helps you grow into new markets and regions, knowing that your financial data is accurate and secure.

  • Expand into new markets with support for multiple ledgers, currencies, entities, and accounting standards
  • Deploy multiple accounting methods (US GAAP, IFRS) with primary and secondary ledgers
  • Eliminate intercompany, tax, and payment complexity with process automation
  • Reduce erroneous or inconsistent data and maintain flexibility with shared reference data
  • Comply with local regulations and reporting requirements with country-specific localizations

General Ledger and Reporting

With Oracle Financials Cloud, you can control and enforce accounting policies while meeting organizational reporting requirements.

  • Report information your way and ensure strong governance with configurable accounting
  • Control your recording and reporting with
    30 configurable segments for each chart of accounts
  • Simplify processing of unbalanced journals with multiple balancing segments
  • Report confidently with self-service and mobile access to real-time information
  • Consolidate global subsidiaries using reporting currencies and general ledger balance transfer

Intuitive, Interactive Insight

Find essential financial information and gain insight at a glance. Drill down to analyze in greater detail.

  • Watch for financial exceptions using interactive infolets
  • Analyze general ledger balances by various dimensions with embedded Oracle Essbase and Oracle Hyperion Smart View for Office
  • Receive exception alerts when account balances exceed predetermined thresholds
  • Make data-driven decisions using real-time information

Best Practices

Simplify financial operations and accelerate transaction processing with solutions optimized for the way you do business.

  • Improve the speed and accuracy of the period close with intuitive dashboards and Close Monitor
  • Simplify receivables and payables to general ledger reconciliations by automatically identifying exceptions
  • Automate cash receipts application and manage exceptions with SmartReceipts
  • Manage liquidity and cash requirements with cash management positioning and forecasting
  • Control expenditures with Budgetary Control and Encumbrance Accounting

Modern Digital Processes

Reimagine business processes with digital technologies using native mobile, social, and optical technologies.

  • Eliminate payables errors with invoice imaging, optical character recognition (OCR), and intelligent document recognition
  • Eliminate manual expense entry and approve expenses anywhere with mobile solutions
  • Quickly enter expenses on the go using mobile capabilities
  • Foster accountability and productivity with transactions and reports collaboration
  • Access financial data anytime, anywhere with a tablet-optimized reporting center


b1 | |( Asia, Europe, America )

Work anywhere with Oracle Mobile Cloud Service.


Sales representatives at IFC Group, one of Spain’s leading developers and distributors of skincare products, are constantly on the road, engaging with customers about new products and ensuring that orders are fulfilled as quickly and efficiently as possible.

To do their jobs, those sales representatives need real-time information—from customer relationship management (CRM), business intelligence, and a host of other data systems—and they need it from wherever they happen to be. They also need to be able to use mission-critical applications when they’re offline. So not only must the sales team be mobile-ready, but so must all of the enterprise systems with which the team interfaces.

Turn on the JET
Oracle JavaScript Extension Toolkit (Oracle JET) is a collection of open source JavaScript libraries and a set of Oracle-contributed JavaScript libraries aimed at intermediate to advanced JavaScript developers working on client-side applications.

Oracle JET makes it simple and efficient to build applications that consume and interact with Oracle products and Oracle Cloud services, including Oracle Mobile Cloud Service.

To ensure that its mobile workers have the technology tools necessary to do their jobs—anytime and anywhere—IFC is using Oracle Mobile Cloud Service, deploying the first such app to its sales representatives across Spain.

“Their office is their own house, and they spend much of their time traveling around the country,” says Jorge Mariscal, operations and IT manager at IFC (Industrial Farmacéutica Cantabria). “They would go to the pharmacy to collect or to receive a purchase order, but they couldn’t input data into the company systems until they returned to their homes. They would have to wait and spend at least two or three hours completing all their sales orders, creating new contacts, and so on.”

The Oracle Mobile Cloud Service app connects with an on-premises Oracle’s Siebel CRM application, which in turn is integrated with IFC’s enterprise resource planning (ERP) systems. With the mobile app, salespeople can now create, modify, and delete center, hospital, and pharmacy supplier records; place sales orders; manage the collection and return of products; and record their daily activities, such as the length of customer meetings and where they took place.

With Oracle Mobile Cloud Service, mobilizing data is both possible and easy./ Jorge Mariscal, Operations and IT Manager, IFC

In addition, sales reps can complete tasks whether they’re connected to the internet or not. “When they return home, or when there is an internet connection available, they just need to press Synchronize, and that’s all,” Mariscal says. “All the information goes through the system, and from the system through them.”

Staffing Concerns
Before choosing Oracle Mobile Cloud Service, IFC investigated open source solutions, but the company’s leaders found that their lower initial cost doesn’t always save money—or time—in the end. This is especially true given the complexities and ever-changing nature of mobile operating systems and the devices that run them, Mariscal says.

Take It to the MAX: Oracle Mobile Application Accelerator (Oracle MAX), a feature of Oracle Mobile Cloud Service, lets business users—citizen-developers—quickly compose and deploy mobile apps in the cloud. Oracle MAX components expose key business functionality and make it easy for business units to develop mobile applications rapidly and iteratively.

IFC runs Oracle Database, Siebel CRM, Oracle’s JD Edwards solutions for ERP, Oracle Business Intelligence solutions, and Oracle WebCenter. IFC has integrated its on-premises Siebel CRM and Oracle WebCenter content systems, and Oracle Mobile Cloud Service uses the existing integrations and APIs.

“Oracle Mobile Cloud Service lets service developers leverage existing APIs—without modifying them—and convert them into mobile-centric APIs based on REST services,” says Suhas Uliyar, vice president of product management at Oracle. “Oracle Mobile Cloud Service also provides a toolset that lets developers very quickly shape the APIs for mobile usage and consumption.”

Mariscal says IFC went with Oracle Mobile Cloud Service because it’s easy to use and integrates well with the company’s underlying Oracle systems.

“By just signing our contract with Oracle, we have our complete platform at our disposal without the need to install anything on our computers,” he says. “That was very important for us because we have a small IT staff, as you can imagine, because it’s not our core business.”

A Good Problem to Have
Moving forward, the IFC mobile app, which runs on Android and iOS mobile devices, will enable sales reps to share product presentations and technical information with customers. IFC also may connect its Oracle Documents Cloud Service and its on-premises Oracle WebCenter software to better manage and share content with customers and employees.

“Businesses want to empower their employees with all the data they need to do their jobs at the point of interaction and across multiple lines of business,” says Oracle’s Uliyar. “Businesses that understand the value of Oracle Mobile Cloud Service are thinking about building a portfolio of mobile apps.”

Where will IFC use Oracle Mobile Cloud Service next? The company is looking to mobilize some nonsales processes—to approve or reject data, for example, or approve or reject time-off requests, Mariscal says. “We can now mobilize any internal data,” he says. “With Oracle Mobile Cloud Service, mobilizing data is both possible and easy.”
Debra Donston-Miller has been covering the intersection between business and technology for more than 20 years. She was previously the editor of eWEEK, editorial director of eWEEK Labs, and audience development director for Ziff Davis Enterprise.

15 Reasons To Move Finance To The Cloud, Now

Trailblazers though they were, finance departments have quickly become technology laggards. How did this happen? Believe it or not, corporate finance was once in the vanguard of technology adoption. By the end of the middle of the 1990s, nearly every large organization had some form of ERP (enterprise resource planning) system in place; even small and midsize companies relied on finance or accounting software installed on their desktop PCs. Why? Because the global economy had reached a tipping point where the risk of doing nothing was greater than the risk of change.

As business needs changed, however, the systems had to change, too. Most often, this involved rewriting the application’s source code. According to a 2014 survey from Panorama Consulting Solutions, 90% of ERP users have incorporated some level of customization into their systems. And with customization came complexity, cost, and an inability to easily change direction.

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