BrightStar Oracle E-Business Suite Managed Services

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BrightStar’s Oracle E-Business Suite Managed Service Experts

BrightStar provides full support for E-Business Suite covering both Functional and Technical expertise including systems administration, interface management and reporting all delivered as a remote service – or a flexible support model tailored to particular customer need.

We manage E-Business Suite implementations for over 60 enterprise organizations across a very broad range of sectors providing a 24 x 7 x 365 always-on experience for business users around the world. We are responsible for some of the largest European implementations of E-Business Suite and support core business operations including Manufacturing, Supply Chain, Finance, Order Management, Project Planning, Clinical, HR and Payroll in complex highly regulated industries.

Oracle E-Business Suite helps you get the most out of your business by streamlining the management of business data. BrightStar’s Managed Services ensures that you get maximum value out of Oracle E-Business Suite. BrightStar provides a complete hosting and software management service that gives direct access to Oracle product, support, and software management experts who can help solve problems and introduce new product capabilities. With BrightStar Managed Services, you can maximize the value of your IT organization by enabling your staff to focus on high-value activities while BrightStar Oracle experts maintain the Oracle software.


Core Services Designed Specifically for Oracle E-Business Suite

BrightStar’s E-Business Suite Managed Services offers enhanced security and compliance of the E-Business Suite application as well as improved system scalability, performance, and availability. It also provides change management services, including product updates and upgrade processes that are engineered to give you access to the latest product innovations and capabilities.

Choose the Best Services for Your Business

BrightStar’s E-Business Suite Managed Services lets you choose which services you need to get the most out of your Oracle software. For a predictable per-user, per-month fee, BrightStar’s E-Business Suite Managed Services can be tailored specifically for your business. BrightStar’s E-Business Suite Managed Services range from assessments to planning to continuous improvement of any or all of the core service areas. BrightStar can provide and manage the hardware in a BrightStar data center or in your own or a third-party data center.


E-Business Suite Managed Service Features

  • Functional and Technical support from system administration to interface management and reporting
  • Development and customization of forms, reports, procedures and workflows
  • Full end-to-end business process functional support
  • Database object management, patching, DR maintenance, cloning and backups
  • Single point of contact Service Desk
  • ITIL Incident, Problem and Change Management processes
  • Monitoring Service
  • Proactive Maintenance
  • Patching and Security Management
  • Customizable Service Level Agreements up to 24x7x365 meet your business needs
  • Commitment to Continual Service Improvement

Why Choose BrightStar as your E-Business Suite Managed Service Partner?

  • Oracle Certified and Experienced Teams in Europe and Asia – BrightStar has well certified and experienced Oracle E-Business Suite capabilities in Europe, Asia and America composed off certified Functional, Technical and DBA consultants bringing a breadth and depth of expertise unrivalled in the marketplace.
  • Continual Service Improvement – Focus on eliminating causes rather than symptoms delivering maximum benefit for business users, improving operational efficiency and redefining the focus of support to the enablement of new services and competitive advantage.
  • Active E-Business Suite User Group and Community – Run by E-Business Suite users for E-Business Suite users fostering the sharing of new ideas and initiatives in the E-Business Suite space.
  • Integrated Advice – BrightStar’s strong team brings expert capability across the entire technology stack including. We understand the inter-dependencies of your E-Business Suite environment with the varying layers of your IT estate – infrastructure, Cloud, database, applications and business intelligence and can provide end to end technical expertise across the entire technology stack.

Value added services to meet your emerging business challenges

  • Business Transformation (planning and change management of upgrades and new developments)
  • Implementation and enhancement services, solutions and consulting
  • Enterprise Architecture
  • Technical Architecture
  • Solution Architecture
  • Systems Integration
  • Software License Optimization

With locations throughout North America, South America, Europe, and India, BrightStar delivers Enterprise Business solutions and information systems, and support to clients worldwide. To learn more about this service, please visit www.Brightstarsolution.com/#form , email sales@brightstarsolution.com or call +1-415-985-STAR (USA) | +91-9823-005326 (IND) to speak to a representative.

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