BrightStar – Oracle Enterprise Application Services

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We provide the winning edge to our clients by leveraging our Oracle Cloud product expertise coupled with our rich domain/ sector experience. Our objective is to help our clients extract maximum value from their Oracle investments.

We understand that every business is unique and specialize in providing fit-for-purpose services and solutions that meet the unique needs of our customers, delivering a low Total cost of ownership (TCO) and maximum Return on investment (ROI) .

We aim to be a full service provider, a one-stop-shop to our clients for all their Oracle Cloud products and services related needs and requirements.


(1) Application Support Services:


We have been providing Application Maintenance & Support services to various industries. Our service model is designed to ensure availability of systems for use, reduce maintenance and support efforts, improve scalability and increase throughput by improving productivity over time.

Our in-depth business knowledge and a great talent pool enables us to provide services aimed at improving ‘Business-to-IT’ connect of our client’s IT portfolios.

Our suite of Application Maintenance & Support services include:
(+) 24X7 Support
(+) Onsite/ Nearshore/ Offshore
(+) Shared Service Support
(+) All level of Support (L1,L2,L3)
(+) Business Continuity Plan
(+) Infrastructure & Database Support
(+) Development Support
(+) Application enhancement
(+) Upgrade of application platforms
(+) Application Database Migration

 

(2) Application Maintenance Services:


We understand that application maintenance is most critical part of your Business, hence we have designed our Global Delivery Model to leverage our process maturity on application knowledge transition, problem management, enhancement request management, service level management and thus deliver significant operating cost benefits to customers.

Our Application Maintenance services include:
(+) New Feature implementation
(+) Configuration Management
(+) Troubleshooting and bug fixing
(+) Performance improvement.
(+) Change Implementation, code review and Testing.

Our clients stand to gain from their business association with BrightStar because of the following reasons:
(+) Reduce total cost of ownership – 22 to 32% in 1st year and further 15 to 18% in steady state
(+) Passing on year-on-year productivity gains
(+) Improve application stability and performance
(+) SLA based engagement model


(3) Application Upgrade Services:


Our Upgrade Services uses best-in-class methodology and standardized tools to simplify the application upgrade process on-premise or in the cloud. With Oracle Upgrade capabilities, our experts help you complete the upgrade faster with lower cost and risk.

In addition, Our years of upgrade expertise, allows your organization to take advantage of business process guides, configuration guides, reusable test scripts, reusable project asset repositories, and Oracle productivity tools that will allow you to save time and money on your next application upgrade.

Key Feature/ Steps:
(+) Current State Analysis
(+) New Release Capabilities
(+) Upgrade Roadmap
(+) Impact Analysis
(+) Pre-defined Processes
(+) Automated Tools
(+) Risk Mitigation
(+) Upgrade Readiness
(+) Fixed Scope


Key Benefits of having BrightStar as your Migration Partner:


Based on more than 500 man Years of combined experience of our solution expertise, and use of our Rapid upgrade methodology which includes New versions Walk-through at beginning of the project help your organization:

(+) Accelerate time to value with less risk
(+) Improve delivery efficiency
(+) Lower costs through automated processes
(+) Deliver faster adoption of the latest features and functionality
(+) Shorter and flexible upgrade project cycles for our Customers.
(+) Use of modern Tools and accelerators for upgrade to reduce overall upgrade time.
(+) Standardized test scenarios with proven testing methodology.


Who Are We
We are a global enterprise application services provider with core competencies in Oracle Cloud solutions. Our comprehensive service offering spans the entire technology stack and includes Consulting, Implementation, Development, Testing, Education, UPK and Cloud and Managed Services.

For any of your need, please contact Us at +91-9823.00.5326 (Asia) / +1-415-569-STAR (Americas or write to us at support@brightstarsolution.com or visit our business page at http://www.brightstarsolution.com to know more…

 

 

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