Enterprise performance management designed to fit Telecom needs

enterprise1

The BrightStar Enterprise Consulting, provides best-in-class enterprise performance management solution that empowers professionals to analyze results, model the future and optimize organizational decision making. Solutions for long-range planning, budgeting & forecasting, reporting & analytics, consolidations, capital planning, profitability & cost management are delivered on a single unified platform. Our software solutions embraces and extends Microsoft Excel® functionality, allowing professionals to manage data in a familiar environment – while providing unmatched modeling flexibility and enterprise performance.


BrightStar EPM Solution for Telecom Company!!

With increasing competition from other sectors and emerging technologies, the telecommunications industry continually strives to maintain high customer satisfaction and reduce churn. The only way to survive is to outpace the competition by product innovation, attractive promotional schemes and cutting edge technology :

  • Improve loyalty, increase lifetime value of customers
  • Single view of customer demographics, life events, contracts, and usage patterns
  • Optimize network performance and resource efficiency by analyzing call traffic and usage patterns
  • Improve revenue assurance, online billing & account information
  • Capacity planning & utilization; improve operational efficiency, reporting on capacity usage
  • Granular level analysis up to individual call detail records (CDR)
  • Cross sell / up sell on billing plans at an offer that will produce profitability
  • Monitor budgets, customer movement, Booking/Billing & Aging Analysis, Compliance Reporting
  • Measure accurately revenues by customer, service lines, products, regions, circles
  • Efficient customer service – quicker responses, queue report, workload handled and workload forecast
  • Instant online feedback’s through effective implementation of IVRS, People & Process integration

Our Expertise

BrightStar’s EPM expert team can help in creating dynamic and interactive info kiosks, Dashboards, Reports for:

(+) ARPU Analysis                      (+) Usage Analysis                     (+) Churn Analysis                      (+) Know Your Customers          (+) Roaming Analysis                 (+) Predictive Intelligence
(+) Bucket Analysis                    (+) Service Assurance                (+) Customer Migrations
(+) Link Analysis                        (+) Customer Segmentation        (+) Fraud Detection
(+) Call Centre Management     (+) Subscriber Usage Patterns
(+) CDR Analysis Circle/Region Performance


Technical View

Telecom business processes and standards are really unique in nature. Enhanced Telecoms Operations Map (eTOM) and the Shared Information and Data Model (SID) provide you with the blueprint for process direction and a neutral reference point for your data and analytical requirements as follows :

  • – Telecom industry standards and frameworks
  • – Greater flexibility to deal with the rapidly changing market conditions
  • – Accurate preparation of data sets, perform analysis on critical to business (c2b) KPIs
  • – Adhering to constantly changing compliance standards & regulatory requirements
  • – Balancing technology imperatives like scalability, performance, cost, ease of maintenance.
  • – Complex array of challenges converging wire line and wireless carriers

BrightStar Enterprise Consulting Offerings:

Our Telecom Intelligence solutions combine Domain Knowledge, Technology Competency, and Program Management to deliver world class solutions for our customers.


About Us: BrightStar Enterprise Consulting provides sophisticated, flexible performance management solutions that empower finance professionals to analyze results, model the future and optimize organizational decision making. Solutions for budgeting & forecasting, reporting & analytics, strategy management, consolidations, capital planning, profitability & cost management are delivered on a single unified platform. BrightStar embraces and extends Microsoft Excel® functionality, allowing finance professionals to manage data in a familiar environment – while providing unmatched modeling flexibility and enterprise performance.

Contact: For more information on how BrightStar Enterprise Consulting can solve all your above challenges and your business can benefit from the power of Enterprise Performance Management System, please mail us at sales@bslion.in or give us a call at +91-9823.00.5326 (INDIA) to speak to BrightStar representative or visit our business page at http://www.bslion.in to find more details about our services.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s